FAQ’s

/FAQ’s
FAQ’s2018-09-12T16:21:31+00:00
Off Grid Sports Handcrafted Custom Kiteboards & Wakeboards
Who do you use to ship my items?2018-08-03T09:54:28+00:00

For all small parcels (<2kg) we use Royal Mail and for large parcels (over 2kg) we use UPS.

What is your Warranty Policy?2018-07-15T08:05:44+00:00

Please view our Warranty Policy here.

What is your Return Policy?2018-08-04T15:40:25+00:00

Please view our Return Policy here.

How much will it cost to ship my items?2018-08-04T15:41:43+00:00

Please review our shipping costs here.

How long will it take to make my items?2018-08-04T12:23:01+00:00

We keep the majority of our fins, accessories and apparel in stock, however, depending on demand please allow up to 2-3 days to manufacture these items.

All boards are custom made to order so please allow 5 working days for manufacture.

Boards with custom graphics take 10 working days to manufacture from confirmation of artwork.

How long does delivery take?2018-08-04T16:24:08+00:00

Please view delivery times here.

We will send you an email when your order has been completed along with a tracking number for the shipment.

 

Can I be sponsored by Off Grid?2018-06-11T19:51:24+00:00

We are always looking for talented riders to test and promote our products.

If you think you have what it takes please contact us via email at info@offgridsports.com.